The Complete Field Service Management Solution for Telecommunications Businesses

As we increasingly become mobile, telecom service providers are perhaps the most quick to address their need for a ready field force at all times. Whether it is for sales, repair, maintenance or for collections, telecom businesses depend extensively on an agile field force.

  • Sales- Telecom businesses consistently showcase their services and connectivity products on kiosks at vantage points, thus necessitating the need of a highly mobile field force.
  • Collections– Field executives working for telecom businesses can now collect bill payments and deliver maximum customer satisfaction servicing your clients when they need it.
  • Verification- Address and other documentation and verification requires your field staff to be on the move as and when required.
  • Maintenance- Post sales maintenance & repair also requires you to have a ready field force for service calls.
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Features

GEO-I offers you the right field force management features that matter to your business

Schedule FoS Visits

Schedule visits between clients & FOS conveniently. Get your field staff to pre-arrange visit times & locations with customers and get work done efficiently.

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meeting

Manage FoS Tasks

Create customized tasks for each visit with our comprehensive task builder & view their status & responses.

Sell

Sell your products easily and monitor with our order management tool & invoice your customers instantly.

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And everything else that you need to maximize your field force management

TRACK YOUR REPS

A smart, intuitive interface that shows the location of your reps, beat plans & routes visited.

UPLOAD LOCATIONS

Bulk upload the location data for those customers who need to be visited.

VIEW ROUTES

Use our detailed map interface to help your field staff with visual directions to the required destination..

UPLOAD & SHARE CONTENT

Upload & share photographs, files and other resources for customer tasks & training.

MANAGE EXPENSES

Categorize, manage & record all the on route expenses for your reps.

RECORD LEAVES & ATTENDANCE

Manage and record leaves & attendance information for your reps.